Maintenance & Support In today’s era of doing increasingly more with increasingly less, finding solid, flexible maintenance services for your enterprise is more important than ever. Your service vendor should be willing to work in partnership with you to custom design a solution that fits your unique service needs. Managing an IT department is a complex process. Are the people working in the department constantly trained on the newest products and techniques? Do they have access to the most current manufacturer software patches, updates and support tools? How do you handle vacations and sick time? At Bloom MicroTech we begin by listening to your vision. We must not only understand where you are; we must understand where you want to go. Bloom MicroTech will work with you to design a custom service solution that can encompass a wide range of technologies and disciplines. From dedicated onsite technicians to emergency dispatch of network engineers, Bloom MicroTech can design a solution that fits your situation. One of the problems facing IT departments today is managing the array of computer technology available to companies. While IT is a strategic advantage when employed properly, it has been known to displace the core business as the primary company focus. Bloom MicroTech understands this problem, and offers customized solutions to the maintenance dilemma. Bloom MicroTech will work with you to determine the level of support required for your infrastructure. From active Network Monitoring and Management to flexible hour on-site break-fix technicians Bloom MicroTech designs a service that meets your needs. Bloom MicroTech’s staff of professional service personnel work to blend the solution into a comprehensive plan that meets the objectives held in the client’s vision. Another advantage that Bloom MicroTech can provide is upgrade planning and procurement. We’ll sit down with you and review your current IT infrastructure. We will work with you to determine the best upgrade path, and then walk with you every step of the way to ensure a successful transition. By providing you with intelligent solutions to the upgrade process we’ll free you up to concentrate on your core business. From PC’s to printers, software and networking Bloom MicroTech is with you every step of the way, providing the kind of one on one attention and support not available from larger IT vendors.

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